1. Introduction
X Global Group (“we”, “our”, or “us”) is committed to protecting the privacy and personal data of our clients, partners, and website users. This Privacy and Data Protection Policy outlines how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR (where applicable), and other relevant data protection laws.
2. What Information We Collect
We may collect and process the following types of personal data:
- Full name
- Contact details (e.g., email address, phone number, postal address)
- Property preferences and requirements
- Identification documents (for compliance with legal and regulatory obligations)
- Financial details (where required for transactions or verification)
- IP address and website usage information (via cookies and analytics)
3. How We Use Your Information
We use personal data to:
- Provide our property brokerage and advisory services
- Respond to enquiries and manage client relationships
- Carry out necessary due diligence and regulatory compliance (e.g., anti-money laundering checks)
- Send relevant marketing communications (only with your consent or where permitted by law)
- Improve our website and services through analytics
4. Legal Basis for Processing
We process your personal data under one or more of the following legal bases:
- Your consent
- To fulfill a contract with you
- To comply with legal obligations
- For our legitimate interests (e.g., improving services, marketing, fraud prevention)
5. Data Sharing and Transfers
We may share your information with trusted third parties where necessary, such as:
- Legal and financial advisors
- Regulatory authorities
- IT service providers and secure data storage platforms
- International partners (with appropriate safeguards in place)
We do not sell your personal data to third parties.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, and accounting requirements.
7. Your Rights
Under data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal exceptions)
- Object to or restrict certain types of processing
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with a data protection authority
8. Security Measures
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse.
9. Cookies and Website Usage
Our website uses cookies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.
10. Contact Us
If you have any questions about this policy or wish to exercise your rights, please contact:
Data Protection Officer
X Global Group
22 Harborne Road, Edgbaston, Birmingham, B15 3AA
Email: [email protected]